Política de privacidad

Introduction

Zone Marketplace (""ZoneMarketplace"", ""we"", ""us"", ""our"") is committed to protecting your privacy. This Política de privacidad explains how we collect, use, disclose, and safeguard your information when you visit our marketplace platform and use our services.

By accessing or using Zone Marketplace, you consent to the data practices described in this policy. This policy complies with the EU General Data Protection Regulation (GDPR), the California Consumer Privacidad Act (CCPA), the Brazilian General Data Protection Law (LGPD), and other applicable privacy laws worldwide.

Information We Collect

Cuenta Information

Full name, username, and email address
Contraseña (stored encrypted, never in plain text)
Store name and vendor profile (if applicable)
Perfil preferences and maturity settings

OpenSim/Virtual World Data

Avatar name and UUID
Grid name and grid UUID
Inventario data obligatorio for product delivery

Automatically Collected Data

IP address, browser type, and operating system
Pages visited, time spent, and referral source
Session cookies and functional preferences (see Política de cookies)

How We Use Your Information

We use your information for the following purposes:

To create and manage your account, process transactions, and deliver purchased virtual goods
To communicate with you about orders, deliveries, and marketplace updates
To improve our platform, fix bugs, and develop new features
To enforce our Términos de servicio and prevent fraud or abuse
To comply with legal obligations and respond to lawful requests

Information Sharing

We do not sell your personal information. We may share your data in the following circumstances:

With vendors when you purchase their products (limited to information necessary for delivery)
With federated grid operators to facilitate cross-grid deliveries
With law enforcement or regulatory authorities when obligatorio by law

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 días, except where retention is obligatorio by law (e.g., transaction records for tax purposes).

Anonymized and aggregated data may be retained indefinitely for statistical and analytical purposes.

Your Rights

Depending on your location, you have the following rights regarding your personal data:

Right of Access: Request a copy of all personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data (""right to be forgotten"").
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to the processing of your personal data for certain purposes.
Right to Restriction: Request limitation of processing of your personal data.

California residents: Under the CCPA, you also have the right to know what personal information is collected, to opt out of the sale of personal information (we do not sell your data), and to non-discrimination for exercising your rights.

Brazilian residents: Under the LGPD, you have additional rights including the right to information about shared data, the right to revoke consent, and the right to petition the ANPD (National Data Protection Authority).

Children's Privacidad

Zone Marketplace is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

International Data Transfers

Zone Marketplace operates globally across multiple OpenSim grids. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where obligatorio by applicable law.

Seguridad

We implement industry-standard security measures to protect your data, including encryption of passwords and sensitive data, secure HTTPS connections, access controls, and regular security audits. However, no method of electronic transmission or storage is 100%% secure, and we cannot guarantee absolute security.

Changes to this Policy

We may update this Política de privacidad from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the platform after changes indicates acceptance of the updated policy.

Contacto Us

For privacy-related inquiries, data access requests, or complaints, please contact us at: privacy@zonenations.com. You may also file a complaint with your local data protection authority.